I just enjoy the service that my poodle recieves he use to his groomer Elibeth.Each time I pick him up after a service he seems to struct in him walk.Thank
Dropped my dogs off and less than 10 minutes later they called me saying they can't groom my Great Dane because she isn't cooperating. She is not aggressive at all just stubborn. They attempted to bathe her but didn't finish and then still wanted me to pay! I told them no and they said well you are not welcome here anymore. Did they really think I would come back?? I mean you are supposed to be a professional groomer and you can't even handle my dog.. plus you probably didn't even attempt to handle her or calm her down since she was scared because she was there less than 10 minutes.
This isn't the first hiccup I've had in this store, but definitely one I wanted to note and share. My husband and I stopped in this past Sunday (the Sunday after Thanksgiving) to pick up some Blue Buffalo. There was a tag for a sale on Blue Buffalo, so we grabbed that bag. It didnt' ring up for the sales price, so instead of giving us the sales price that was posted, I had to walk the manager to the back to show her, then she refused to give me the sales price because they made a mistake by not taking this sale tag down. It's not the customers duty to manage the store. EVER. I've worked retail before and the rightful thing to do would be to honor the sales price because it was still posted and then finish taking down the tags that were not longer for a sale.
They are really nice and try to help you
Took my 7 month German Shepherd to be groomed for his first time and Julius did an amazing job my dog looked good, smelled good,and wasn't upset at all. I am definitely going take him back to Julius to be groomed again. The cashier was also very friendly.
Petco Animal Supplies is a US Store based in Humble, Texas. Petco Animal Supplies is located at 9603 North Sam Houston Pkwy E, Humble, TX 77396, USA.
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